Ramada Encore Leicester City Centre

Location is not too bad, 9 mins walk from the train station and easily accessible to the town centre and shops. There is a convenient store right across the street from the hotel which comes in handy. Room and shared spaces were clean, enough clean towels provided in the rooms, air-condition works and not noisy. Lucky enough to have been given a room not facing the street but there was still some noise from what I believe staff working downstairs in the back. Will stay again for a night for the convenience, not too sure if I will stay for longer periods due to noise level from the second floor, perhaps a higher floor room will resolve that but you've got to pay a extra for that!

Room clean, airy, and comfortable. Staff were nice, pleasant and helpful.

On Sunday the Breakfast was lovely, the chef did not overload the buffet so the food was spot on. Runny egg, gorgeous sausages, perfect mushrooms! The restaurant on the Saturday evening had a lovely selection of food. I went for the salmon which was perfect. The staff were wonderful and I made sure to thank the kitchen staff too. They do a great job and often don’t get any off the love! As you can tell I do like my food! The room was a family room with a pull out couch and a big double bed. Lots of pillows, a lovely warm duvet and plenty of space to relax. A tiny bit of noise from the street, but that’s what earplugs are for!

The receptionist was pleasant and efficient. She was extremely knowledgeable and made our short stay all the more pleasant. The layout of the dining area made access for my wife in a wheelchair easy and the service in the restaurant was enjoyable albeit a glass of wine was a little on the dear side. Breakfast was equally pleasant albeit the bacon was a little tough, probably because it was left under warmers for a while. The connection with the NCP car park a short distance away was exemplary.

Location was good, convenient for city centre and if you arrive by train (which I did). Staff at reception friendly and attentive. Room a good size, heard a bit of noise but nothing to keep me awake. Room seemed clean except for a long blonde hair on the hanger (hard to miss really). It was a good size, and bathroom was decent. Plenty of towels. A little annoying that the only plug at the desk was behind the TV. Breakfast was ok. Food was hot, staff attentive/helpful. Would have been good to see a cow milk alternative. Overall happy with my stay!