Ramada Encore Leicester City Centre

Great location - 5min walk from train station. Staff - outstanding Room- spacious, great size bathroom/wet room, plenty of decent towels and shower/hair gel and soap near sink is a must to use as larve up so much and smell so lush. . Comfortable bed with extra pillows and sofa and chair in room aswel. Great clothes rack and powerful hairdryer. Breakfast -Good value for money and the orange juice 👍 Nice size lift so used up to the 4th floor but made sure we walked down the amazing staircase to 0 floor. Plenty of free reading material as well 20 mins walk from Leicester Tigers Rugby ground.

Nice hotel, we booked 2 double rooms for one night’s stay and they were both spacious enough to get ready in without tripping over each other which was exactly what we wanted! The beds were super comfortable, linen etc all spotless, shower was good with plenty of hot water and super clean. Actually everywhere we saw in the hotel was clean, tidy and up to date. Staff we met were all professional but friendly, efficient and helpful. I didn’t use the hotel wifi but it was available. The breakfast was good, they offer the usual spread of continental and cooked foods you would expect and it was all appealing. I asked at the time of booking if the rooms could be near each other and they acknowledged my request and said they would try to accommodated this depending on availability (which I totally understand) and when we checked in they had made sure they were next door to each other which was super helpful. NCP car park is just across the road a 1-2 minute walk which was perfect. Would plan to stay here again if we’re back in Leicester for an event again, thank you for an enjoyable stay.

Convenient central location. My room was a decent size and also fairly quiet. All staff I interacted with were polite however there could have been another staff member to assist during busy times.Complimentary tea and coffee. Overall I had a pleasant stay. Good value for money.

Rooms are good with comfortable beds. The toilets could have been a bit cleaner- but NOT dirty or below standard. Although breakfast was good and have most of the essentials choices, but compared to rivals it was more on the basic side. There is a NCP car park right at the back of the hotel which is convenient and prices are discounted when you are staying at the hotel. Do no forget to get the parking paid at the hotel reception. We had minimal interactions with the staffs, but they were friendly and eager to help.

Good size of room. Clean and well presented. Comfortable bed and settee. Lots of electrical sockets and lights. Easy to use air con. I was mistakenly charged for 2 breakfasts I travelled alone. The cost of the extra breakfast was refunded eventually. Unfortunately the computer did not show that I had paid fir breakfast when I went down to the restaurant the next morning. Profuse apologies given when I explained what had happened. There was a good choice of breakfast items